Privacy Policy

Published on Tuesday, February 14, 2023. Updated on Wednesday, April 10, 2024.

At Hellotools, protecting your privacy is our top priority!

We place fundamental importance on the confidentiality and protection of your personal information. Rest assured that your data will be treated with the utmost confidentiality and solely for the needs of our services, unless you decide otherwise.

Our commitment to you:

Your privacy and choices are sacred to us. That’s why you have the option to stop receiving communications from us at any time.
We value your rights as a user. That’s why we make every effort to enable you to exercise them, thus aiming to efficiently meet your requests.
In the event that we use external providers for certain tasks, we choose them with the utmost rigor and ensure they share our commitment to protecting your personal data.


Protecting your personal data is close to our hearts. We commit to ensuring the highest level of security for your personal data, in accordance with the requirements of the GDPR (General Data Protection Regulation, Regulation (EU) 2016/679) adopted by the European Parliament and the Council on April 27, 2016, as well as the Data Protection Act (law n° 2018-493 of June 20, 2018), which revised the original law of January 6, 1978.

This privacy policy aims to inform users of the site about:

• How their personal data are collected. Personal data is considered any information that can identify a user. As such, it may include: their names and surnames, their age, their postal or email address, their location, or even their IP address (non-exhaustive list).

• The rights they have regarding these data.

• The person responsible for processing the personal data collected and processed.

• The recipients of these personal data.

• The site’s policy on cookies.

This policy complements the legal notices and General Conditions of Use that users can consult at the following address:

Legal Notice | Privacy Policy | General Terms of Use

Principles relating to the collection and processing of personal data

In accordance with Article 5 of the European Regulation 2016/679, personal data are:

• Processed in a lawful, fair, and transparent manner in relation to the data subject.

• Collected for specified, explicit, and legitimate purposes, and not further processed in a manner that is incompatible with those purposes.

• Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

• Accurate and, where necessary, kept up to date. All reasonable steps must be taken to ensure that personal data that are inaccurate, regarding the purposes for which they are processed, are erased or rectified without delay.

• Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.

• Processed in a way that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

Processing is only lawful if, and to the extent that, at least one of the following conditions is met:

• The data subject has consented to the processing of their personal data for one or more specific purposes.

• The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

• The processing is necessary for compliance with a legal obligation to which the controller is subject.

• The processing is necessary to protect the vital interests of the data subject or of another natural person.

• The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

• The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially when the data subject is a child.

Personal data collected and processed in the context of navigating the site

Collected Data

The personal data collected in the course of our activity are as follows:

The personal data collected in the course of our business includes all the information provided during your registration on the site, as well as the details of your user account.

The collection and processing of these data serve the following purposes:

• Management of the user’s space on the site

• Sending emails and newsletters

• Technical contact with the user

• Commercial prospecting

Information about the user is collected to enable the provider to deliver its services, as well as for the following needs: conducting analyses, communicating with the user, and managing contacts and sending messages. Improving the user experience. The personal data required for each purpose are detailed in the appropriate sections of this document.

Mode of Data Collection

When you use our site, the following data are automatically collected:

For operational, maintenance, and security purposes, this website may collect files that record interactions (System logs) or use for this purpose other personal data such as IP address, browser used.

They are kept by the controller under reasonable security conditions, for the time necessary to provide the requested service, in order to fulfill its legal or regulatory obligations.

Data Hosting

To refer to information regarding the hosting of the site, please consult Legal Notice

Data processing manager and data protection officer

The data processing manager

Personal data is collected by

The person responsible for processing personal data can be contacted by using the following form: Contact Us

The data protection officer

If you believe, after contacting the data protection officer, that your "Computing and Liberties" rights are not respected, you may submit information to the competent jurisdiction of your country of origin.

User rights regarding data collection and processing

Any user affected by the processing of their personal data can assert the following rights, in application of the European regulation 2016/679 and the Computing and Freedom Law (Law 78-17 of January 6, 1978):

• The right of access, rectification, and erasure of data (as set out respectively in Articles 15, 16, and 17 of the GDPR).

• The right to data portability (Article 20 of the GDPR).

• The right to restriction (Article 18 of the GDPR) and to object to data processing (Article 21 of the GDPR).

• The right not to be subject to a decision based solely on automated processing.

• The right to determine the fate of data after death.

• The right to approach the competent supervisory authority (Article 77 of the GDPR).

To exercise your rights, please send your email to Contact Us. For the data processing manager to comply with the request, the user may be required to provide certain information such as: their names and surnames, their email address, as well as their account number, personal space, or subscriber number.

Cookie Policy

These cookies are necessary for the operations specific to the services and products provided on the Site. They are used to provide the basic functionalities of the Site, such as remembering information that has been entered into a form. If you prevent the installation of these cookies, you will no longer be able to use these features, and the Site may not function efficiently.

Types of Cookies

• Essential: necessary for the proper functioning of the site and services.

• Site Preferences: related to your site preferences, remembering username, choice of site language, and connection to your account, etc.

• Analytics: related to site visits, types of browsers, etc.

• Marketing: related to marketing, for example, newsletters, social networks, etc.

Conditions for modifying the privacy policy

The site publisher reserves the right to modify this Policy at any time to ensure compliance with current law for site users.

Any changes will not affect purchases previously made on the site, which remain subject to the Policy in force at the time of purchase and as accepted by the user upon purchase validation.

Users are encouraged to review this Policy each time they use our services, without the need for formal notification.

Applicable Law and Competent Courts

This Policy is subject to the law of the country where the site is based. In the event of a dispute and where an amicable resolution cannot be reached, the competent courts shall be those within the jurisdiction where the site is headquartered, notwithstanding plurality of defendants or warranty claims.